Frequently Asked Questions
What areas do you service?
We service the Gold Coast, Tweed Coast, Byron Bay, Brisbane, and surrounding areas. Travel within 60 km of Dreamworld is included, with additional travel available by quotation.
Are staff included?
Yes - every Luxe Booth experience includes a dedicated professional attendant to assist guests, manage the booth, and ensure everything runs smoothly throughout your event.
How much space is required?
Most photo booth experiences require a flat, undercover area approximately 3m x 3m, with access to power within 10 metres. If you're unsure about your venue layout, we're always happy to help.
How long does setup take?
Setup time varies depending on the experience booked. Most booths require approximately 60 minutes for setup, and we aim to be ready at least 15 minutes before guests arrive.
Can your booths be used outdoors?
Yes - many of our experiences can be set up outdoors. For the best results, we require protection from direct sunlight, wind, and rain, along with a suitable location for the backdrop and equipment.
Can we personalise the photo strips or prints?
Absolutely. All print designs are personalised with your event details, and corporate clients can also incorporate logos and branding.
When will our photos be available?
Online galleries are typically available within 2 business days of your event and can be shared with guests through a password-protected gallery.
Can we pause the photo booth during dinner or speeches?
While it's possible to pause the booth, we generally recommend keeping it running throughout your reception. Speeches and formalities often occur in shorter segments rather than one continuous block, creating natural opportunities for guests to visit the booth between courses, speeches and other key moments.
Many guests also enjoy using the booth during quieter periods of the evening, allowing them to take photos without waiting in line during peak times.
If a pause is requested, an idle hour can be added for $75.
What are the power requirements?
We require access to one standard power outlet within 10 metres of the booth location. Please let us know if power is further away so we can discuss options.
Do we need to provide a meal for the attendant?
If the booth is operating during a meal service, we kindly ask that a vendor meal be provided for the attendant. As attendants are typically onsite for the duration of the event and many venues do not permit outside food, a meal allows them to remain available and continue providing the best possible experience for your guests.
If a vendor meal cannot be provided, please let us know in advance so we can make alternative arrangements.
What are the payment terms?
A 25% booking fee secures your date, with the remaining balance due 30 days prior to your event.